Basics
The DemandTools Basics test encompasses Login Options, the Options Menu, Using Conditions, and the DemandTools Today page. Concepts in this test are utilized in multiple modules. Users will have 75 minutes to complete this 55 question test and will have up to 5 attempts at achieving a passing score. Upon successful completion on this test, users will be awarded the DemandTools Basics Badge. The DemandTools Basics Badge is a prerequisite for earning the Certified DemandTools Badge.
Preparing for the DemandTools Basics Badge
To prepare for the DemandTools Basics test, we recommend reviewing the following help documentation pages (documentation is in our Customer Support Portal and requires that you are logged in to view the information):
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Question 1 of 55
1. Question
When logging in to a sandbox via the API login tab, which 2 actions must be done?
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Question 2 of 55
2. Question
When logging in via the Oauth login tab, what is true?
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Question 3 of 55
3. Question
In the Options menu, what is the default Salesforce Timeout (in Minutes)?
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Question 4 of 55
4. Question
In the Options menu, what is the default Update/Insert/Delete Batch Size?
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Question 5 of 55
5. Question
If the option Use Salesforce to View Objects is enabled, what occurs?
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Question 6 of 55
6. Question
What is the default merge batch size?
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Question 7 of 55
7. Question
Which file types are available for the Default Restore/IdSave/Export File Extension option?
(Select all that apply)
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Question 8 of 55
8. Question
The Export Registry Settings button creates a DemandTools login file that:
(Select 3)
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Question 9 of 55
9. Question
Which items reside on the DemandTools Today Page?
(Select all that apply)
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Question 10 of 55
10. Question
Where does it show which Salesforce instance DemandTools is logged in to?
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Question 11 of 55
11. Question
When using conditions in DemandTools, the available operators are the same for every field.
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Question 12 of 55
12. Question
When using the Like operator in conditions, which wildcards are supported?
(Select all that apply)
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Question 13 of 55
13. Question
Which option needs to be enabled for query conditions to be OR’d to each other?
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Question 14 of 55
14. Question
Where can the default file paths, for the log file path and restore file path, be changed?
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Question 15 of 55
15. Question
The Insert/Update/Delete Batch Size can be set as high as ___ and as low as ___:
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Question 16 of 55
16. Question
Which item in the Options menu creates an open Task for all scheduled jobs?
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Question 17 of 55
17. Question
Which item in the Options menu enables auto login for the API login option?
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Question 18 of 55
18. Question
Auto login information is encrypted and saved in the Windows Registry file on the local machine.
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Question 19 of 55
19. Question
Which option sends notification emails to users when new Tasks are created?
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Question 20 of 55
20. Question
Help Icons placed throughout the modules are hidden by disabling the Show Help Icons option.
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Question 21 of 55
21. Question
A user can have multiple instances of DemandTools running that are logged into different Salesforce orgs?
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Question 22 of 55
22. Question
Which username and password are used to login to DemandTools?
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Question 23 of 55
23. Question
From where can DemandTools be downloaded?
(Select all that apply)
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Question 24 of 55
24. Question
.CSV is the only file type that can be used as the default restore file extension.
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Question 25 of 55
25. Question
In the CSV File Options, what is the default CSV encoding used by DemandTools?
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Question 26 of 55
26. Question
Validity holds free, monthly, public training sessions for DemandTools modules.
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Question 27 of 55
27. Question
All new versions of, and updates to, DemandTools are free for users to download.
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Question 28 of 55
28. Question
How is a single query condition deleted?
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Question 29 of 55
29. Question
Which does the operator != represent?
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Question 30 of 55
30. Question
This query condition: LastName LIKE appl_%, will return records with the Last Name of:
(Select all that apply)
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Question 31 of 55
31. Question
Query conditions are AND’d to each other by default.
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Question 32 of 55
32. Question
If a module doesn’t have the Use All radio button for conditions, which condition will query all records of that object?
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Question 33 of 55
33. Question
The value(s) used in a condition is case sensitive.
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Question 34 of 55
34. Question
The right click option Add Value To List is accessible on which field types?
(Select all that apply)
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Question 35 of 55
35. Question
How can a blank value be specified when using conditions?
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Question 36 of 55
36. Question
The CSV File Options are applicable to:
(Select all that apply)
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Question 37 of 55
37. Question
Which module can overwrite the CSV File Options in the Options menu?
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Question 38 of 55
38. Question
Which one of these is an operator for Date fields?
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Question 39 of 55
39. Question
Where can a user find the version number of DemandTools they are running?
(Select all that apply)
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Question 40 of 55
40. Question
When writing a condition on a text field, which separator is used to OR values together within a single condition?
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Question 41 of 55
41. Question
The default folder for DemandTools is:
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Question 42 of 55
42. Question
While logged into DemandTools, where can Proxy Server Settings be accesssed?
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Question 43 of 55
43. Question
The following are DemandTools Maintenance modules.
(Select all that apply)
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Question 44 of 55
44. Question
Find/Report ID’s is the only Discovery module.
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Question 45 of 55
45. Question
Which field type cannot be used to create query conditions?
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Question 46 of 55
46. Question
How do I dynamically query records that are older than 45 days for saved scenarios?
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Question 47 of 55
47. Question
What is the purpose of the Like and NOT Like operators?
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Question 48 of 55
48. Question
Which condition will query records created on July 3rd, 2013?
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Question 49 of 55
49. Question
For date/time fields, DemandTools export time zone is derived from the Salesforce API’s official time zone which is _____________?
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Question 50 of 55
50. Question
The default API used by DemandTools is the SOAP API and no modules allow for using the Bulk API.
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Question 51 of 55
51. Question
Which Salesforce profile permission is necessary to login to DemandTools as an administrator?
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Question 52 of 55
52. Question
Meta data values can be added to a multi-select picklist using DemandTools.
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Question 53 of 55
53. Question
What are common reasons to use a .reg (registry)Â file for logging in to DemandTools?
(Select all that apply)
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Question 54 of 55
54. Question
Which item in the Options menu specifies how many records are processed per API call for MassEffect, MassImpact, PowerGrid & Reassign Ownership?
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Question 55 of 55
55. Question
DemandTools will accept the following type of Salesforce IDs when using an external file to update records: