Validity Academy

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This group includes all the courses that you should complete in your role as part of the CS Onboarding Team.

Group Courses

0000-Customer Success Team Tools
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1101-Email Essentials – Beginner
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1102-Email Essentials – Intermediate
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1103-Email Essentials – Advanced
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1201-Everest – Platform Walkthrough – Beginner
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1202-Everest – Platform Walkthrough – Intermediate
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1203-Everest – Platform Walkthrough – Advanced
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1221-Cert Value and Looker Certification Tools Training
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1222-Sender Certification
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2101-DemandTools 2.91 – Getting Started
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2602-GridBuddy Connect – Intermediate – Course 2/3
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2603-GridBuddy Connect – Advanced – Course 3/3
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3001-Asking the Right Questions
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3002-Handling Objections
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3003-Critical Thinking
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3011-A day in the life of an Onboarding Specialist
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